iOS (AppStore) subscription
Follow these steps to manage, upgrade, or cancel your subscription purchased through the App Store on an iOS device:
Open the Settings app on your iOS device.
Tap your Apple Account (usually displayed with your name at the top of the Settings menu)
Select the Subscriptions option to display a list of all active and inactive subscriptions associated with your account.
Find the subscription you would like to manage or cancel.
Tap on the subscription, then choose the desired action.
Note: Canceling your subscription stops recurring charges, but your current subscription plan will be active until the end of the billing period. Cancelling prevents future charges but does not automatically issue a refund for past payments.
You can find more detailed instructions here: Apple Support Cancel Instructions.
To request a refund for purchases via the App Store, visit Apple's support page for refund requests: Apple Support Refund Request Page.
🖥️ Web (Stripe) subscription
Follow these steps to manage, upgrade, or cancel your subscription purchased through the Fluently website:
Log in to your Fluently app.
Open the More tab in the bottom-right corner.
Select the desired product in the Products section.
Click Manage subscription to open the Stripe customer portal.
Click Manage Membership.
🤔 What if I don't see my Fluently subscription?
Make sure you're signed in with the email or Google account you used to make the payment. You can check your payment receipt for the payment date, time, and order number to confirm.
If your subscription still isn’t showing up, contact Customer Support.