Refund iOS subscription (App Store)
⚠️ Please note that due to Apple’s policy, the App Store holds all payment and refund rights. All in-app purchases and refunds for iPhone and iPad must be handled through the App Store.
To request a refund for App Store purchases, please contact the App Store directly using the link below:
Can Fluently process refunds for App Store subscriptions?
No, refunds for subscriptions purchased through Apple's platforms must be handled through Apple. Fluently does not have the ability to manage or reverse transactions made via the App Store.
🤖 Refund Android subscription (Google Play Store)
⚠️ Please note that all refund decisions are made solely by Google based on their policies and the reason you provide. We cannot influence this decision
To request a refund for Google Play purchases, please contact the Google Play directly using the link below:
Can Fluently process refunds for Google Play subscriptions?
No, refunds for subscriptions purchased through Google Play must be handled by Google. Fluently cannot manage, approve, or reverse transactions made via the Play Store.
🖥️ Refund website subscription (Stripe)
⚠️ Please note, that refunds can be issued only within 30 days of that initial purchase.
If your subscription was purchased directly from Fluently website, you can request a refund by following these steps:
Open the support chat within the app or on the Fluently website.
Select Other option.
Select Refund suscription.
Select Request refund.
How long does it take to receive a refund?
It usually takes 5 to 10 business days to reflect in your bank account or on your credit card statement, depending on your payment method.