The Apple App Store holds all payment and refund rights, consequently, the Fluently team has limited capacity to intervene or facilitate refunds. Thus, if you want to get a refund for a subscription that you bought on iOS, you need to contact Apple Support directly.

To request a refund, please click this link to be directed to the Apple App Store. For detailed information and further instructions, refer to the guidance available at the following link.

We are happy to offer full refunds within 30 days of purchase (if a user has not done a free trial).

To request a refund, please login into your Fluently account and contact our Customer Support.